Safe and Informed Gaming

678bd's commitment to responsible gaming

Gaming is enjoyable when it stays a form of entertainment. 678bd believes that building healthy, controlled gaming habits is the path to genuine enjoyment. On this page we explain how you can set your own limits, recognise warning signs, and get support when you need it.

For players aged 21 and above only

Ensuring a safe gaming environment is 678bd's responsibility

21+

Age limits are strictly enforced

The minimum age to open an account and play any betting or casino game at 678bd is 21. Registration by underage users is strictly prohibited. If any account holder is found not to meet this age requirement during identity verification, the account will be closed immediately.

Stay in control

Our self-control tools

678bd gives every player the ability to play according to their own preferences and means. Using the tools below, you can manage your gaming activity at any time.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately, and increasing it is subject to a waiting period.

Time Limit

Decide in advance how many hours per day you want to play. When the set time is up, the system will automatically alert you.

Temporary Break

Suspend your account temporarily for 24 hours, 7 days, or 30 days. Logging in will not be possible during this time.

Self-Exclusion

If you want to step away from gaming for an extended period, choose self-exclusion. Your account can be fully closed for anywhere from 6 months to 5 years. Once activated, promotional communications are also stopped.

Activity History

You can view your complete deposit, withdrawal, and betting history at any time. It is the easiest way to understand your own spending patterns.

Direct Support

To activate any tool or if you have questions, speak with our team via 24/7 live chat. They are ready to assist in both Bengali and English.

Our position

Gaming should not become a burden

678bd has always believed that gaming should be a form of entertainment — not a way to earn income, not a way to relieve stress. Many people enjoy slots, live casino, or cricket betting for fun, but for a small number of people it can sometimes become a problem. This page exists to help reduce that possibility.

Reading our Terms and Conditions will show you that the responsible gaming provisions are an integral part of the site's overall policy. Every member agrees to these terms at the time of opening an account.

For full details on how we store your information and monitor gaming behaviour, see our Privacy Policy — it clearly sets out the complete picture of how data is used.

Before playing, always ask yourself: am I doing this for entertainment? Do I have a set budget? If the answer to both questions is yes, gaming stays enjoyable. But when you feel you cannot stop, or you are playing just to recover lost money, it is time to take a break.

If a family member feels that someone is spending too much time or money on gaming, talk to them openly. Family support is often more effective than professional advice. If professional mental health counselling is needed, it is best to consult a specialist.

Monitoring System

Our system automatically sends alerts for unusual deposits or long sessions.

SSL-Protected Accounts

Every account is secured with SSL encryption, so your personal information and transactions remain safe.

Identity Verification

Age and identity are verified when an account is opened, which prevents access by underage users.

Keep in mind

Core principles of responsible gaming

  • Set a budget in advance and do not go over it.
  • Do not keep playing to try to recover lost money.
  • Never bet with borrowed money or someone else's funds.
  • Take regular breaks and spend time on other activities.
  • Avoid playing when emotional or under the influence of alcohol.
  • If you feel something is wrong, seek support right away.
Stay alert

Warning signs of a problem

If the signs below appear, it means your gaming habits may be getting out of control. The sooner you recognise them, the easier it is to address them.

  • You are thinking about gaming most of the time and cannot get it off your mind.
  • You repeatedly end up spending more than your set budget.
  • You feel stressed or restless after a loss.
  • You are hiding your gaming from family or friends.
  • You are prioritising gaming over work, studies, or family responsibilities.
  • You need to borrow money or dip into savings to cover your spending.
Self-assessment

Ask yourself

Answer the questions below honestly. If most of your answers are "yes", consider seeking support.

Do you want to stop gaming but find you cannot?
Do you feel uncomfortable or irritable when you cannot play?
Do you need to bet more than before to get the same feeling?
Is gaming damaging your relationships with people close to you?
Are you playing in the hope of solving a financial problem?
How to get support

Where to turn when you need help

Asking for help is not a sign of weakness — it takes courage. Reach out through the channels below.

678bd Live Chat

Our support team is available on live chat seven days a week, twenty-four hours a day. Talk to us in Bengali — get immediate help activating self-exclusion or setting limits.

Email Support

If you prefer to communicate in writing, send us an email. Our team replies in both Bengali and English and can provide detailed guidance on responsible gaming.

Family and Friends

Talk openly with the people closest to you. If someone you know is struggling, stand by them without judgement and encourage them to seek professional help.

Mental Health Counsellor

If you feel that a gaming dependency has become serious, consult a professional mental health specialist or counsellor. This service is available at various government hospitals and private organisations in Bangladesh.

For more information

Our FAQ section answers many questions about responsible gaming, including detailed discussions of setting limits, the self-exclusion process, and how to get support.

FAQ

Questions about responsible gaming

The minimum age to take part in any gaming or betting activity at 678bd is 21. Identity is verified during account registration, and accounts for underage users are not approved.

Yes. When self-exclusion is activated, your account is locked, but your balance remains secure. You will be given the option to withdraw once the exclusion period ends. Contact us via live chat or email for more details.

Lowering a limit takes effect immediately. However, increasing a limit is subject to a waiting period, so that impulsive decisions can be avoided.

A close family member can notify our support team by email. We take such requests seriously, contact the account holder in question, and take the necessary steps.

Contact 678bd directly via 24/7 live chat or email. Our team will understand your situation and help you set up self-exclusion or limits. Seeking advice from a professional counsellor can also be helpful.

A temporary break lasts from 24 hours to 30 days — once it ends, the account becomes active again automatically. Self-exclusion is a longer-term measure lasting from 6 months to 5 years, and during this period all promotional communication is also fully stopped. Self-exclusion is the right choice for serious problems.